Impatient satisfaction | Factor 1 | Factor 2 |
---|---|---|
Nursing Care | ||
Reliability | 0.92 | −0.04 |
Satisfaction | 0.92 | −0.01 |
Coping with Patients’ Anxiety/Mental Care | 0.87 | −0.09 |
Coping with Patients’ Pain/Indisposition | 0.85 | −0.01 |
Explanation | 0.81 | 0.06 |
Dealing with Patients | 0.78 | 0.11 |
Easiness of Consultation | 0.63 | 0.29 |
Medical Care | ||
Reliability | −0.07 | 0.99 |
Dealing with Patients | −0.06 | 0.96 |
Explanation | −0.06 | 0.84 |
Coping with Patients’ Anxiety/Mental Care | 0.08 | 0.83 |
Easiness of Consultation | 0.09 | 0.80 |
Satisfaction | 0.16 | 0.68 |
Coping with Patients’ Pain/Indisposition | 0.36 | 0.39 |
Cronbach’s α | 0.95 | 0.94 |