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Table 2 Factor analysis of inpatient satisfaction

From: Inpatient satisfaction and job satisfaction/stress of medical workers in a hospital with the 7:1 nursing care system (in which 1 nurse cares for 7 patients at a time)

Impatient satisfaction

Factor 1

Factor 2

Nursing Care

 Reliability

0.92

−0.04

 Satisfaction

0.92

−0.01

 Coping with Patients’ Anxiety/Mental Care

0.87

−0.09

 Coping with Patients’ Pain/Indisposition

0.85

−0.01

 Explanation

0.81

0.06

 Dealing with Patients

0.78

0.11

 Easiness of Consultation

0.63

0.29

Medical Care

 Reliability

−0.07

0.99

 Dealing with Patients

−0.06

0.96

 Explanation

−0.06

0.84

 Coping with Patients’ Anxiety/Mental Care

0.08

0.83

 Easiness of Consultation

0.09

0.80

 Satisfaction

0.16

0.68

 Coping with Patients’ Pain/Indisposition

0.36

0.39

Cronbach’s α

0.95

0.94

  1. Factors 1 and 2 were extracted by principal axis factoring with initial eigenvalues of 8.99 and 1.67, respectively. Thereafter, rotation was made using promax with Kaiser normalization. Interfactor correlation was 0.68